Effective Date: 24th April, 2026

Welcome to Trendest. By accessing our website and purchasing our products, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully.

1. General

These Terms & Conditions govern your use of our website and services. By using our site, you confirm that you are at least 18 years old or using the site under supervision of a guardian.

We reserve the right to update or modify these terms at any time without prior notice.

2. Products & Pricing

  • All products listed on Trendest are subject to availability.

  • We strive to display accurate product descriptions, images, and prices; however, errors may occur.

  • Prices are subject to change without prior notice.

  • We reserve the right to refuse or cancel any order due to pricing errors or stock issues.

3. Orders & Confirmation

  • After placing an order, you will receive a confirmation via phone, SMS, or email.

  • Trendest reserves the right to cancel any order if it appears fraudulent or incomplete.

  • Orders may be cancelled if the customer is unreachable for confirmation.

4. Payment Terms

We offer the following payment options:

  • Cash on Delivery (COD)

  • Online Payment (if available)

You agree to provide accurate payment and contact information when placing an order.

5. Shipping & Delivery

  • We deliver across Bangladesh.

  • Delivery times may vary depending on your location.

  • Delays may occur due to unforeseen circumstances.

  • Customers must provide accurate delivery details. Trendest is not responsible for failed deliveries due to incorrect information.

6. Return & Exchange Policy

  • Returns or exchanges are accepted only for defective, damaged, or incorrect products.

  • Customers must report the issue within 24–48 hours of receiving the product.

  • The product must be unused and in original packaging.

Note: Due to hygiene reasons, lingerie items may not be eligible for return unless there is a manufacturing defect.

7. Cancellation Policy

  • Orders can be cancelled before shipment confirmation.

  • Once shipped, cancellation requests may not be accepted.

8. User Responsibilities

By using our website, you agree:

  • Not to misuse or attempt to hack the website

  • Not to provide false or misleading information

  • Not to engage in any activity that may harm Trendest or its customers

9. Intellectual Property

All content on this website (images, logos, text, designs) is the property of Trendest and is protected by copyright laws. You may not copy, reproduce, or use any content without permission.

10. Limitation of Liability

Trendest shall not be liable for:

  • Any indirect or incidental damages

  • Delays in delivery beyond our control

  • Issues arising from misuse of products

11. Privacy

Your use of our website is also governed by our Privacy Policy.

12. Governing Law

These Terms & Conditions are governed by the laws of Bangladesh. Any disputes will be subject to the jurisdiction of courts in Dhaka.

13. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us:

Trendest
📍 Mirpur 10, Dhaka, Bangladesh, 1216
📧 Email: trendestbd@gmail.com
📞 Phone: 01717-537064